GENERAL TERMS AND CONDITIONS OF SALE AND USE OF THE PENG FURNISHINGS WEBSITE
Please read the present General Terms and Conditions of Sale and General Terms and Conditions of Use of the Peng Furnishings website carefully.
The purchase of any products offered on the Peng Furnishings website is subject to the present Terms and Conditions.
Orders may only be placed on the Peng Furnishings website by individual consumers and corporations purchasing goods other than for resale. Any resale or distribution of Peng Furnishings products purchased on the Peng Furnishings website is strictly prohibited.
Peng Furnishings may update these Terms and Conditions of Sale at anytime.
For each order on the Peng Furnishings website, your acceptance of the Terms and Conditions of Sale in force at the date of the order will be requested.
Purchase - Terms of ordering
The Peng Furnishings website may be used to order a selection of Peng Furnishings products from Peng Furnishings directly online via the Internet.
You may also place your order by telephone by dialing 617-521-8660
For each product selected on the Peng Furnishings website, a summary page will be displayed automatically featuring a photograph of the item, its coloring and references, the quantity selected, its unit price and the total amount owed for your order. You should check that this information accurately reflects your selection before confirming your order. Upon confirmation, your order will be submitted to Peng Furnishings for processing. While every effort is taken to try to ensure that the coloring, design and style of the Peng Furnishings products in the photographs displayed on the Peng Furnishings website are representative of the original products, variations may occur due to technical restrictions of color reproduction on your computer equipment. Accordingly Peng Furnishings shall not be liable for any error or inaccuracy in the photographs or graphical representations of Peng Furnishings products displayed on the Peng Furnishings website. If you have any questions about the products, you may of course contact us at 617-521-8660.
Peng Furnishings reserves the right to cancel any order placed by a customer with whom it has a dispute concerning a prior order, or if Peng Furnishings has reasonable cause to suspect that such customer has violated these Terms and Conditions, or is engaged in any fraudulent activity or for any other legitimate cause.
To ensure a best quality service and product availability, you may not order on the Peng Furnishings website more than 9 items of the same reference number within a period of fifteen (15) calendar days.
For any exceptional order, we ask you to contact us by phone at 617-521-8660.
Purchase - Availability
Our offers of products and prices are valid as they are on view on the Peng Furnishings website, subject to availability. In this purpose, instructions about the availability of the products will be given at the time of the ordering. Exceptionally, errors or amendments could exist, especially in case of simultaneous orders of the same product by several customers. In case of unavailability of a product after ordering, you will be informed of that by email or by phone as soon as possible, and it will be proposed to you either to order an other item shown on the Peng Furnishings website in substitution or to cancel your order.
If you choose to cancel your order, you will be immediately refunded if your bank account has been debited.
Peng Furnishings is not liable in case of stock outage or unavailability of products.
Peng Furnishings reserves the right to change at any time and without any previous notice the items proposed on the Peng Furnishings website.
Purchase - Order Confirmation
At the end of the ordering procedure, you are invited to pay and confirm. After the confirmation, your order is transmitted to Peng Furnishings for fulfillment. It cannot be amended or cancelled except in the expressed conditions provided for herein the Terms and Conditions of Sale or in conditions provided for the applicable law. The confirmation of your order means your acceptance of the whole of Terms and Conditions of Sale.
You will receive an order summary.
The data registered by the Peng Furnishings website establish the proof of the whole transactions operated between Peng Furnishings and its customers. In case of dispute between Peng Furnishings and one of its customers about a transaction made on the Peng Furnishings website, the data registered by Peng Furnishings is considered as an irrefutable proof of the content transaction.
Purchase - Price Payment
The prices of Peng Furnishings products are indicated in US dollars.
Peng Furnishings reserves the right to modify the prices of products offered on the Peng Furnishings website at any time without prior notice to you. You will be charged the prices displayed on the Peng Furnishings website at the time your order was confirmed provided the goods ordered were available at this time.
You are required to pay for any order placed on the Peng Furnishings website immediately on confirmation of your order. We only accept payment by charge card or credit card.
All orders are payable in US dollars. We accept the following charge cards and credit cards:
Your order will only be dispatched once we have verified your payment method and received authorization to process your payment.
Your charge card or credit card will only be debited when your order is dispatched. If any of the products in your order are unavailable, we will only charge you the prices, taxes (if applicable) and shipping costs for the goods available.
Purchase - Reservation of title
The ordered products remain the property of Peng Furnishings until the whole cashing of the price by Peng Furnishings.
In case of a payment incident, you may return the received products to Peng Furnishings upon first request.
In return, you assume the risks (in particular the loss, stealing or damage) relating to the delivered products at the effective date of the delivery.
Returns - Exchanges - Refunds
You are entitled to return any product ordered via the Peng Furnishings website within the thirty (30) calendar days following the date of delivery, subject to the following terms and conditions:
Returns must be sent in their original condition and packaging to the following address:
Peng Furnishings | 460 Harrison Avenue | Suite A6 | Boston, MA 02118
You must enclose the original receipt with your returns, or a copy if you are returning part of your order.
For items received as a gift obtained from the Peng Furnishings website, you are only entitled to a merchandise exchange.
You may exchange the item either:
- for a different item in the same product category
- for one or several different items which together are equal in value to the full value of the original item you
received as a gift.
If you exchange goods, the shipping costs for the first delivery will not be refunded. However, you will not be charged for the shipping costs of the second delivery. Only one exchange by item will be honored.
If you ask for a refund, Peng Furnishings will use commercially reasonable efforts to ensure that any refund will be made within seven (7) business days of receipt of the goods returned by crediting your charge or credit card. Under no circumstances will it be possible to grant you an electronic credit usable on the Peng Furnishings website, nor will the website issue a store credit for use in a Peng Furnishings boutique.
In either case (exchange or refund), the shipping costs incurred in returning any replacement goods to you will be refunded if you were justified in returning the goods because they were not as ordered (e.g., product reference error, damaged goods, etc.).
Peng Furnishings has sole discretion in determining whether the products are in original condition when returned to Peng Furnishings website.
Peng Furnishings will not be responsible or liable if any item you wish to return to the Peng Furnishings website is lost, misdirected or delivered late.
We do not currently exchange or allow refunds for goods purchased in Peng Furnishings boutiques via the Peng Furnishings website.
Any Peng Furnishings product purchased (or received as a gift) from Peng Furnishings may also be exchanged for a different product or for a store credit in a Peng Furnishings boutique within fourteen (14) calendar days following the date of delivery, subject to the following terms and conditions:
- Returns must be in their original condition and packaging
- You must provide the original receipt along with your returns, or a copy of the receipt if you are returning part of
The shipping costs of the first delivery of a product purchased on the Peng Furnishings website will not be refunded when you return (for exchange or store credit) the product.
General Terms and Conditions of Use of the Peng Furnishings website
The Peng Furnishings website is operated by Peng Furnishings.
Security and Personal Data
The Peng Furnishings website is not intended for minor children.
All material on the Peng Furnishings website (drawings, designs, illustrations, photographs, sound tracks, written text, logos, trademarks...) are the exclusive property of Peng Furnishings or any of its subsidiaries. You may not reproduce, by any means or process (except as expressly provided herein), totally or in part, distribute, publish, transmit, create derivative works based on, modify or sell any such material contained on the Peng Furnishings website.
The Peng Furnishings trademark and all other Peng Furnishings related marks and logos, whether or not registered, displayed on the Peng Furnishings website, as well as the domain name "Peng Furnishings," are and will remain the exclusive property of Peng Furnishings. Any reproduction, distribution, transmission, modification or use of these trademarks for any purpose without prior, express agreement of Peng Furnishing is prohibited.
You may not remove any copyright, trademark or other proprietary notice contained on the Peng Furnishings website or any content contained therein. You may make a single copy of web pages published on the Peng Furnishings website for your own private, personal and non-commercial use, provided that any copy of such web pages shall retain all copyright and other proprietary notices contained therein.
The Peng Furnishings website may contain links to third party websites not under the operation or control of Peng Furnishings. Such links are provided as a convenience only and cannot, and should not be interpreted as, an express or implied endorsement of such third party websites or any products or services offered thereon. You may only provide a link to the Peng Furnishings website if expressly authorized in writing by Peng Furnishings.
Limitation of Liability
Peng Furnishings should not be liable to you or any third party for any indirect, incidental special or consequential damages, including, without limitation, loss of profits or other intangible losses, arising out of or in connection with your use or inability to use the Peng Furnishings website, even if Peng Furnishings has been advised of the possibility of such damages.
Disclaimer of Warranty
Peng Furnishings does not guarantee or represent that
- the Peng Furnishings website is free from viruses, worms, trojan horses or other destructive material
- the information contained on the Peng Furnishings website are accurate, complete or up to date.
The Peng Furnishings website may contain technical inaccuracies or other defects ; Peng Furnishings does not guarantee that any such defects will be corrected. The Peng Furnishings website and its contents are provided on an "as is" and "as available" basis. Peng Furnishings expressly disclaim all warranties of any kind, whether express or implied, including without limitation, the implied warranties of compliance appropriation of Peng Furnishings website or of its contents intended to an usual use or a specific use, of its quality or lack of infringement to ordinary statement from them.
Law - Disputes
These Terms and Conditions of Use shall be governed by and construed in accordance with the United States law, without regard to principles of conflicts of laws. The language of these Terms and Conditions of Use is English. In the event of a dispute, the United States court system shall have exclusive jurisdiction and you hereby agree to submit to the exclusive jurisdiction of such court. Peng Furnishings shall be entitled to seek and obtain injunctive or other equitable relief to protect its rights hereunder.